Privacy Policy

Effective Date: July 2026

Sudz Laundry is a registered trade name ("DBA") of Village Subs, Inc., a New Mexico corporation. This Privacy Policy explains how Village Subs, Inc. collects, uses, stores, and protects information collected through Sudz Laundry, our website, kiosks, mobile communications, and laundry management systems.

Information We Collect

• Name
• Phone number
• Email address
• Laundry order information
• Locker assignments
• Payment status
• Device and browser information

How We Use Your Information

• Process laundry orders
• Provide customer support
• Send payment requests
• Send order status notifications
• Send pickup instructions and locker assignments
• Verify customer identity
• Improve our services
• Meet legal and regulatory requirements

SMS Communications

We send only transactional text messages related to your laundry order, including:

• Order confirmations
• Payment requests
• Order status updates
• Ready-for-pickup notifications
• Locker assignments
• Pickup PINs
• Customer support responses

We do not send promotional or marketing text messages through this service without obtaining any additional consent that may be required by applicable law.

Payment Information

Payments are processed securely through Stripe. Village Subs, Inc. does not store complete payment card numbers.

Information Sharing

Village Subs, Inc. (DBA Sudz Laundry) does not sell, rent, license, or share your personal information, mobile phone number, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

We may share your information only with trusted subcontractors and service providers that perform services necessary to operate Sudz Laundry and fulfill the services you request. These providers are authorized to use your information only to provide services on our behalf and are required to safeguard your information.

Examples include:

• Stripe (secure payment processing)
• Twilio (transactional SMS messaging)
• Email delivery providers
• Secure cloud hosting providers

SMS opt-in data, consent records, and mobile phone numbers are not shared with any third parties or affiliates for marketing or promotional purposes.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may opt out of transactional SMS notifications by replying STOP to any text message. You may reply HELP for assistance. Opting out may prevent us from sending important updates regarding your laundry order.

Contact

Village Subs, Inc.
Doing Business As Sudz Laundry
7901 4th Street Northwest
Los Ranchos de Albuquerque, NM 87114

Email: staff@sudzlaundry.biz
Phone: (505) 205-8189